We’re looking to employ an entry level dispatch assistant.
To carry out the internal sales function so that orders are processed, deliveries scheduled and customers assisted resulting in an excellent and cost effective service.
Key Performance Areas:
- Receive and process orders:
- Generate quotations and pro-forma invoices according to customer information received
- Orders are captured and recorded accurately according to company procedure
- Prices on both quotations and orders must be the same Plan and schedule deliveries:
- Delivery dates are confirmed prior to delivery on site
- Clear communication with transporters
- Timeous communication with customers regarding planned delivery times and any delays
- Constant awareness of changing conditions and circumstances to maintain service levels
- Delivery schedules must be transparent and clear when used by others
- Keeping demanding customers happy and maintaining a high service level Staying focused in a job a with high interruption level and multiple task demand To adjust delivery scheduling to meet immediate changing conditions As part of the Sales department to assist with the processing of orders, some scanning and filing when required
EXPERIENCE
- Matric/National Qualification with mathematics;
- Experience in a sales environment;
- MS Office Suite (intermediate to advanced);
- Valid (Code 8/10) Driver’s license; & Trafic registry
- Customer relations sales is preferable
- An advantage Knowledge of the sales geographic area
- French/ English Language proficiency
Job Type: Contract
Job Type: Permanent
Experience:
- Sales: 1 year (Preferred)
Education:
- Diploma (Preferred)
Licence:
- Driver’s License (Preferred)
Language:
- French (Preferred)
